Retino.com

How to set up a custom email domain to send tracking emails from your brand

Custom Email Domain for Tracking Emails

Manage your own pickup locations for Track & Trace and emails

Store Branches

Retino Tracking is designed to transform your logistics from a mere delivery process into a powerful competitive advantage. The goal is to provide you with a unified overview of all…

Retino Tracking: Comprehensive Guide

Jana Karolova

Kryštof Řeháček

Ondřej Průša

Retino Tracking

Quick Start with Tracking

Tracking Interface

Dashboard

Shipment List

Problematic Shipments

Incorrect Shipping Charges Table

What is Track & Trace and How Does It Work

How to Activate Tracking

Getting to know the interface

Simple Retino XML Feed

Order Integration

How to Integrate Track & Trace

Cost Analysis Settings

Multiple Order Sources in a Single Account

Transactional Emails in Retino Tracking

CSV Import of Shipping Cost Data

Shipment Delivery Rating

Account settings

FOFR

Speedy

Elta Courier

Foxpost

ACS Courier

Czech Post

Zasilkovna

WE|DO

Toptrans

Slovenian Post

Slovak Post

Slovak Parcel Service

PPL (MyPPL)

PPL Shipping

Pošta bez hranic Postal Services

Supported Carriers

Poczta Polska

Hungarian Post

InPost Parcel Locker

In-Store Pickup

GLS Shipping

Geis

Gebrüder Weiss

DPD Shipping

DHL Shipping

PackageBot (Balíkobot)

Austrian Post

Raben

Integration of carriers

Receive a Discount for Referral

Billing and discounts for referrals

Analytics: Overview

Analytics: Delivery Time

Analytics: Problematic Shipments

Analytics: Cost Analysis

Shipment Categorization and Filtering

Learn how your customers use the Track & Trace page

Analytics: Track & Trace

Track whether shipments are delivered on time and identify delayed shipments.

Analytics: On-time delivery

Analytics: Shipping Performance Ratings

Analytics

How Automation Works

Automated Email Sending

Email Designer

Webhooks

Automatic Tagging

Automated Email Statistics

How to Extend Shipping Times

Disabling Transactional Emails in Shoptet

Automation

Tracking API

Shipment States

Shipment Status Synchronization

For developers

How to diagnose detection issues, manually correct a carrier, and when to add a custom tracking number range.

When Retino detects the wrong carrier or a shipment isn't tracked

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