Retino.com

How to set up a custom email domain to send tracking emails from your brand

Custom Email Domain for Tracking Emails

Manage your own pickup locations for Track & Trace and emails

Store Branches

Retino Tracking is designed to transform your logistics from a mere delivery process into a powerful competitive advantage. The goal is to provide you with a unified overview of all…

Retino Tracking: Comprehensive Guide

Jana Karolova

Kryštof Řeháček

Marek Lochman

Retino Tracking

Guide to the AI Email Editor

How to diagnose detection issues, manually correct a carrier, and when to add a custom tracking number range.

When Retino detects the wrong carrier or a shipment isn't tracked

Quick Start with Tracking

Tracking Interface

Dashboard

Shipment List

Problematic Shipments

Incorrect Shipping Charges Table

What is Track & Trace and How Does It Work

How to Activate Tracking

Ondřej Průša

Getting to know the interface

Simple Retino XML Feed

Order Integration

How to Integrate Track & Trace

Cost Analysis Settings

Multiple Order Sources in a Single Account

Transactional Emails in Retino Tracking

CSV Import of Shipping Cost Data

Shipment Delivery Rating

Account settings

FOFR

Speedy

Elta Courier

Foxpost

ACS Courier

Czech Post

Zasilkovna

WE|DO

Toptrans

Slovenian Post

Slovak Post

Slovak Parcel Service

PPL (MyPPL)

PPL Shipping

Pošta bez hranic Postal Services

Supported Carriers

Poczta Polska

Hungarian Post

InPost Parcel Locker

In-Store Pickup

GLS Shipping

Geis

Gebrüder Weiss

DPD Shipping

DHL Shipping

PackageBot (Balíkobot)

Austrian Post

Raben

Integration of carriers

Receive a Discount for Referral

Billing and discounts for referrals

Analytics: Overview

Analytics: Delivery Time

Analytics: Problematic Shipments

Analytics: Cost Analysis

Shipment Categorization and Filtering

Learn how your customers use the Track & Trace page

Analytics: Track & Trace

Track whether shipments are delivered on time and identify delayed shipments.

Analytics: On-time delivery

Analytics: Shipping Performance Ratings

Analytics

How Automation Works

Automated Email Sending

Email Designer

Webhooks

Automatic Tagging

Automated Email Statistics

How to Extend Shipping Times

Disabling Transactional Emails in Shoptet

Automation

Tracking API

Shipment States

Shipment Status Synchronization

For developers

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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