Label actions for tracking allow you to automatically tag and untag shipments based on various events and conditions. These actions are part of the Retino Tracking automation system and help you keep track of important shipments and monitor specific delivery situations.
Available Label Actions
Action | Description | Use Case |
Add Label | Automatically adds the selected label to the shipment | Tagging shipments in a specific state or situation |
Remove Label | Automatically removes the selected label from the shipment | Removing no longer relevant tags |
Practical Use Cases
Use Case 1: Monitoring Inactive Shipments
Situation: You want to identify shipments that have been inactive for a long time.
Solution:
Create a label "Inactive Shipment"
Set up automation:
Trigger: Shipment inactive for 5 days
Action: Add label "Inactive Shipment"
Optional: When the shipment becomes active again, set up another automation to remove the label
Use Case 2: Monitoring Problematic Shipments
Situation: You need to track shipments with repeated delivery attempts.
Solution:
Create a label "Repeated Delivery"
Set up automation:
Trigger: Status change to "Failed Delivery - Missed"
Action: Add label "Repeated Delivery"
Use Case 3: Tagging Expiring Shipments
Situation: You want to identify shipments approaching their storage expiration date in time.
Solution:
Create a label "Near Expiration"
Set up automation:
Trigger: 2 days until storage expiration
Action: Add label "Near Expiration"
Automatically remove the label after the shipment is picked up using another automation
Combining with Other Automation Elements
Label actions can be effectively combined with:
Various triggers and conditions (see automation guide)
Other automation actions (e.g., sending an email)
Filters in the shipment list and analytics
Tip: Before creating label automation, ensure that your labels are correctly set up. For more information on creating and managing labels, see the label guide.
Best Practices
Use clear and consistent label names
Document your set up automations
Regularly check if automations are working as expected
Remember to set up automations to remove labels when they are no longer relevant
Combine labels with analytical tools to evaluate process efficiency
Frequently Asked Questions
Can I use multiple label actions in one automation?
Yes, you can combine adding and removing different labels within a single automation.
What happens if I try to add a label that the shipment already has?
Nothing will happen; the system ensures that the label is not duplicated.
How can I see which automations added labels to a shipment?
The shipment history will show you when and how a label was added or removed.