Skip to main content

Simplia API

O
Written by Ondřej Průša
Updated over a week ago

Retino enables efficient integration with your Simplia-powered e-shop via API. This integration ensures automatic order synchronization and management within Retino.

Integration Procedure

  1. Log in to your Simplia e-shop administration

  2. Generate API credentials in your e-shop settings (you need to obtain API URL, username, and password)

  3. Contact us at [email protected] and provide the following information:

    • API URL of your e-shop

    • API username

    • API password

Upon receiving this information, we will configure our side and notify you of the integration completion.

The initial synchronization may take up to several hours, depending on the number of your orders. Subsequent updates occur automatically every 6 hours.

Portal Integration

Once the data integration is complete, you'll need to integrate the customer-facing interface – the Retino portal. To display the Retino portal on your website, you need to insert an HTML block into your e-shop page and place the integration script inside it. That's it!

Troubleshooting Connection Issues

If you encounter any problems during the connection process, please contact us at [email protected]. Our team will gladly assist you with setup or resolving any technical difficulties.

Did this answer your question?