Retino offers integration with the Shopware e-commerce platform, both version 5 and the more modern version 6. This integration allows you to automatically synchronize orders, customer data, and other information between your Shopware store and Retino.
Supported Shopware Versions
Retino supports the following Shopware versions:
Shopware 5.x
Shopware 6.x
Integration Procedure
Create a Retino account or log in to an existing one
Contact our support team at [email protected] to request integration with your Shopware store
Depending on your Shopware version, we will provide detailed instructions for setting up API keys and configuring access
Shopware 5 Setup
To integrate Retino with Shopware 5, you need:
An API key for accessing your store
The URL of your e-shop
Activate the integration in the Shopware 5 admin panel as follows:
Go to Configuration > Basic Settings > System
Enable REST API
Create a new API user "RetinoAPIUser" and generate an API key
Provide this key, along with your e-shop URL, to our support team
Shopware 6 Setup
To integrate Retino with Shopware 6, you need:
API key (Client ID)
Secret token (Client Secret)
The URL of your e-shop
Your store ID
Configure the integration in Shopware 6 as follows:
Go to Admin > Settings > System > Integrations
Create a new integration "Retino"
Set the required permissions: reading orders, reading products, reading customers, reading shipping addresses
After creating the integration, copy the generated Client ID and Client Secret
Provide these details, along with your e-shop URL and store ID, to our support team
The initial synchronization may take several hours, depending on the number of your orders. Subsequent updates occur automatically every 6 hours.
Portal Integration
Once the data integration is complete, you will need to integrate the customer-facing Retino portal. To display the Retino portal on your website, insert an HTML block into your e-shop page and paste the integration script into it. That's it!
Troubleshooting Connection Issues
If you encounter any problems connecting, please contact us at [email protected]. Our team will gladly assist you with setup or resolving any technical difficulties.