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UNAS

How to connect your UNAS e-shop with Retino

Written by Kryštof Řeháček
Updated over 2 months ago

Retino offers full integration with the Hungarian e-commerce platform UNAS. The integration automatically synchronizes orders and important data from your e-shop.

Requirements

To connect with Retino, you need an active PREMIUM or VIP subscription on UNAS. Lower tiers do not support API access.

Getting Your API Key

To connect Retino with your UNAS store, you need to generate an API key:

  1. Log in to your UNAS administration panel

  2. Navigate to Beállítások (Settings) → Külső kapcsolatok (External connections) → API kapcsolat (API connection)

  3. Click API kulcs létrehozása (Create API key)

  4. Copy the generated API key

Important: Keep your API key secure and do not share it with anyone.

Connecting with Retino

After obtaining your API key, send it to [email protected] and we will set up the connection for you.

Order Synchronization

After connecting, the first synchronization will run, which may take up to several hours depending on the number of orders. Subsequent updates run automatically every 6 hours.

All orders are synchronized including:

  • Customer contact information

  • Billing and shipping addresses

  • Order items with prices and VAT

  • Order and payment status

  • Tracking number and tracking link

  • Invoices (PDF)

Portal Integration

After data synchronization is complete, you can integrate the Retino portal into your e-shop. You can find the HTML code to embed in your Retino account settings.

Troubleshooting

If you experience any issues with the connection, contact us at [email protected].

FAQ

What UNAS tier do I need?
To connect with Retino, you need the PREMIUM or VIP tier. These tiers support the API access required for synchronization.

How often are orders synchronized?
After the initial synchronization, orders are updated automatically every 6 hours.

What if I change my API key?
Contact us at [email protected] and we will update the configuration.

Can I connect multiple UNAS stores?
Yes, each store is connected separately with its own API key. You need a separate Retino account for each store.

How do I verify the connection is working?
In the Retino administration, check the orders section where you will see the last successful import and synchronized orders.

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