Retino is fully integrated with PrestaShop, the connection is a matter of a few clicks.
Installation of the module
First, download and install our PrestaShop module.
After installation, you will create an account in Retino using a simple wizard. This account will be automatically connected to your PrestaShop store.
The first synchronization may take up to several hours, depending on the number of your orders. Subsequent updates occur automatically every 6 hours.
Portal integration
Once the data integration is complete, you will need to integrate the customer interface – the Retino portal. To display the Retino portal on your website, you need to insert an HTML block into your e-shop page and insert the integration script into it. That's it!
Multi-store PrestaShop
If you operate multiple e-shops on a single PrestaShop instance (multi-store), you can create a separate connection for each of them in Retino. Each connection will use a unique store identifier (shop ID).
Troubleshooting connection issues
If you encounter any problems connecting, please contact us at [email protected]. Our team will gladly assist you with setup or resolving any technical issues.