Retino.com

Tickets API

Learn how the Customers module in Retino automatically links orders and tickets and calculates lifecycle stage, RFM, return rate and customer segments.

How customer profiles and segments work

Retino Products XML Feed

Credit Note Webhooks

Webhooks

Shipping Order Webhook

REST API for synchronizing orders from your e-shop. Instant order creation, status updates, and bulk import.

Orders API: Order Synchronization

Find out what you can ask in Claude or ChatGPT and what answers they can prepare from your Retino data.

MCP - how to use Retino with an AI assistant effectively

Find out what data an AI assistant can use and how to connect it to Retino safely.

MCP - what data an AI assistant can read and how to use the connection safely

Kryštof Řeháček

Andrea Raurová

Pavel Jordán

For developers

support@retino.com

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Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

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Tickets

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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